Yes — our VR headset is designed so that you can usually wear your corrective or reading glasses inside the device comfortably.

For safety and comfort reasons:
Children under 8 years old are not permitted.
Children aged 8 to 14 years must be accompanied by an adult.

There is no difference in viewing access — both platforms allow you to enjoy the VR exhibition without issue. However, tickets purchased through our official website have lower service fees and support payment via WeChat Pay and Alipay.

Yes, on-site purchases are available. However, we recommend purchasing your tickets online to ensure availability and save waiting time at the venue.

Sorry, all ticket sales are final. Tickets cannot be refunded or exchanged once purchased.

Please plan your transportation in advance and arrive on time.

Normally, we are unable to accommodate guests who miss their scheduled time, and a new ticket will be required for entry.

However, depending on ticket availability on the same day, you may try to join the standby line. We may be able to offer admission, but please note that entry is not guaranteed. If no seats are available on the same day, you will need to purchase a new ticket for another date.

Yes. Both our website and Eventbrite support credit card payments. If you wish to pay via WeChat Pay or Alipay, please purchase through our official website.